Known Issue: QuickBooks WebConnector Error Pop-Up

6/6/2022-With the June 4-6 Updates to QuickBooks, An Error Message related to QBWebConnector has been presenting on login to Eezycloud:

Eezycloud Support has followed the remediation steps provided by Intuit here: QuickBooks Web Connector Error QBWC1085 or Exception TypeError: Unknown name (intuit.com)

When this didn’t work, we reinstalled QBWebConnector.exe; unfortunately, this didn’t work, either.

We’ve tested QBWebConnector, and it works properly, including writing to it’s own log file.

We’ll keep looking for a solution, but in the meantime, it is safe to click “OK” and keep working.

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