Acquire is enterprise customer engagement platform with secure cobrowsing, video calling, and AI chatbots, hosted on EEZYCLOUD’s secure Azure cloud. BYOL — bring your existing license.
Acquire is enterprise customer engagement platform with secure cobrowsing, video calling, and AI chatbots, hosted on EEZYCLOUD’s secure Azure cloud. BYOL — bring your existing license.
Acquire is an enterprise-focused customer engagement platform equipping support and sales teams with digital tools including secure cobrowsing, video calling, AI chatbots, live chat, and centralized interaction management designed to solve complex customer issues in real-time across any device while maintaining security and compliance. The platform provides secure cobrowsing enabling two-way browser-based interaction where agents can point, click, and annotate customer screens with their permission without requiring downloads or installations helping guide customers through complex processes, troubleshoot issues visually, or complete forms collaboratively improving first-contact resolution.
Video and audio calling capabilities embed directly in support workflows allowing agents to escalate chat conversations to face-to-face video calls or voice calls when visual communication is needed creating more personal connection and faster issue resolution for complex situations. AI chatbot automation handles routine customer inquiries automatically using natural language processing to understand questions, access knowledge base content, complete simple transactions, and route complex issues to appropriate human agents with context reducing agent workload for repetitive questions.
Centralized interaction management consolidates all customer touchpoints including chat, cobrowsing sessions, video calls, chatbot interactions, and previous history into unified timeline providing agents complete context for personalized service without searching multiple systems or asking customers to repeat information. Enterprise-grade security features include encryption for all communications, role-based access controls, compliance with GDPR/CCPA/HIPAA regulations, audit trails, and permission systems ensuring cobrowsing and video calling meet security requirements for regulated industries like finance and healthcare.
Integration capabilities connect with Salesforce, Zendesk, Microsoft Dynamics, and other enterprise systems enabling data synchronization, workflow automation, and unified customer views across sales, service, and operations platforms.
With EEZYCLOUD, you can run Acquire on a secure, Azure-powered cloud desktop accessible from any device, anywhere. Our BYOL (Bring Your Own License) model means you keep using your existing license — cloud desktops start at $58.30/user/month plus $5.50/user/month per hosted application.
Small businesses choose Acquire cloud hosting to address these common challenges:
Connect to your hosted Acquire environment from Windows, Mac, iPad, or any device with a web browser. Work from the office, home, or on the go — your data and applications are always available.
Your data is protected by 256-bit AES encryption, SOC2-compliant data centers, and daily automated backups with 30-day retention. All hosted on Microsoft Azure infrastructure in US-based data centers.
Eliminate the cost and hassle of maintaining local servers. EEZYCLOUD handles all infrastructure management, updates, and monitoring — so you can focus on running your business.
Multiple team members can access Acquire simultaneously without complex networking or VPN setups. Changes sync in real time across all connected users.
EEZYCLOUD uses a BYOL (Bring Your Own License) model — you keep your existing software license and we provide the cloud infrastructure:
| Item | Price | Includes |
|---|---|---|
| Cloud Desktop | $58.30/user/mo | Azure-powered cloud desktop with backups, SOC 2 security, and US-based support |
| Software Hosting | +$5.50/user/mo | Per hosted application per user (e.g. Acquire hosting, backups, SOC2 security, multi-user access, US support |
Bring your existing Acquire license — no need to repurchase. Get started with a free consultation.
Sign up at eezycloud.com/get-started, and our team will help migrate your existing Acquire installation to our Azure cloud. Most migrations are completed within 24 hours.
No. EEZYCLOUD uses a BYOL (Bring Your Own License) model. You keep your existing Acquire license and we provide the cloud infrastructure to host it. This saves you from paying for both a new license and hosting.
Yes. All data is encrypted with 256-bit AES encryption, hosted in SOC2-compliant US data centers on Microsoft Azure. We perform daily automated backups with 30-day retention and maintain PCI-DSS compliance for payment processing.
Yes. Our cloud desktops support multi-user access. Multiple team members can work in Acquire simultaneously from different locations without any special networking configuration.
Join thousands of businesses running Acquire on EEZYCLOUD. Secure, reliable, and accessible from anywhere — cloud desktops from $58.30/user/month.
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