Service Commitment
Monday-Saturday 9AM-8PM ET
Sundays 9AM-12PM ET.
During Service Hours, we will respond to Client requests within two hours. Off-hour requests will be responded to the next business day.
Please be aware that Eezycloud Maintenance Hours are 10PM-5AM ET (daily). Platform access during these hours may be restricted/interrupted on short notice.
Holidays
Eezycloud support is CLOSED on the following days: Memorial Day, July 4, Thanksgiving Day, Christmas Day. All Service requests will be responded to the next business day in the order received.