Comm100 is AI-powered omnichannel customer engagement with live chat, email, messaging, and AI agent capabilities, hosted on EEZYCLOUD’s secure Azure cloud. BYOL — bring your existing license.
Comm100 is AI-powered omnichannel customer engagement with live chat, email, messaging, and AI agent capabilities, hosted on EEZYCLOUD’s secure Azure cloud. BYOL — bring your existing license.
Comm100 is an AI-powered omnichannel customer engagement platform providing live chat, email, ticketing, messaging, AI Agent, AI Copilot, and AI Insights empowering support teams to deliver personalized real-time assistance across multiple channels with powerful agent tools, intelligent automation, and enterprise-grade security and compliance. The platform provides omnichannel engagement enabling customers to connect via website chat, mobile apps, email, SMS, WhatsApp, Facebook Messenger, WeChat, and voice with all conversations managed from unified agent console ensuring consistent service quality regardless of customer's preferred communication method.
Live chat capabilities include versatile interface supporting multiple simultaneous conversations, screen sharing for visual support, auto-translation for multilingual customers, intelligent routing to appropriate agents, audio and video chat escalation, and proactive engagement triggers based on visitor behavior maximizing agent efficiency and customer satisfaction. AI Agent provides conversational AI chatbot that handles customer inquiries automatically 24/7 using natural language processing to understand questions, access knowledge bases, complete transactions, and resolve issues without human intervention while seamlessly transferring complex cases to live agents with full context.
AI Copilot assists human agents in real-time with response suggestions, knowledge base article recommendations, sentiment analysis, intent detection, and next-best-action guidance helping agents resolve issues faster and more effectively while maintaining quality and consistency. Enterprise security features include data encryption, role-based access controls, compliance with GDPR/HIPAA/SOC2 standards, audit trails, session recording, and comprehensive security policies ensuring customer engagement meets stringent enterprise security and regulatory requirements.
Integration ecosystem connects with CRM systems like Salesforce, help desk platforms including Zendesk, analytics tools such as Google Analytics, and custom applications through REST APIs enabling unified customer data and workflow automation across business systems.
With EEZYCLOUD, you can run Comm100 on a secure, Azure-powered cloud desktop accessible from any device, anywhere. Our BYOL (Bring Your Own License) model means you keep using your existing license — cloud desktops start at $58.30/user/month plus $5.50/user/month per hosted application.
Small businesses choose Comm100 cloud hosting to address these common challenges:
Connect to your hosted Comm100 environment from Windows, Mac, iPad, or any device with a web browser. Work from the office, home, or on the go — your data and applications are always available.
Your data is protected by 256-bit AES encryption, SOC2-compliant data centers, and daily automated backups with 30-day retention. All hosted on Microsoft Azure infrastructure in US-based data centers.
Eliminate the cost and hassle of maintaining local servers. EEZYCLOUD handles all infrastructure management, updates, and monitoring — so you can focus on running your business.
Multiple team members can access Comm100 simultaneously without complex networking or VPN setups. Changes sync in real time across all connected users.
EEZYCLOUD uses a BYOL (Bring Your Own License) model — you keep your existing software license and we provide the cloud infrastructure:
| Item | Price | Includes |
|---|---|---|
| Cloud Desktop | $58.30/user/mo | Azure-powered cloud desktop with backups, SOC 2 security, and US-based support |
| Software Hosting | +$5.50/user/mo | Per hosted application per user (e.g. Comm100 hosting, backups, SOC2 security, multi-user access, US support |
Bring your existing Comm100 license — no need to repurchase. Get started with a free consultation.
Sign up at eezycloud.com/get-started, and our team will help migrate your existing Comm100 installation to our Azure cloud. Most migrations are completed within 24 hours.
No. EEZYCLOUD uses a BYOL (Bring Your Own License) model. You keep your existing Comm100 license and we provide the cloud infrastructure to host it. This saves you from paying for both a new license and hosting.
Yes. All data is encrypted with 256-bit AES encryption, hosted in SOC2-compliant US data centers on Microsoft Azure. We perform daily automated backups with 30-day retention and maintain PCI-DSS compliance for payment processing.
Yes. Our cloud desktops support multi-user access. Multiple team members can work in Comm100 simultaneously from different locations without any special networking configuration.
Join thousands of businesses running Comm100 on EEZYCLOUD. Secure, reliable, and accessible from anywhere — cloud desktops from $58.30/user/month.
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