JivoChat is omnichannel live chat consolidating website, email, phone, and messaging apps in single dashboard, hosted on EEZYCLOUD’s secure Azure cloud. BYOL — bring your existing license.
JivoChat is omnichannel live chat consolidating website, email, phone, and messaging apps in single dashboard, hosted on EEZYCLOUD’s secure Azure cloud. BYOL — bring your existing license.
JivoChat is an affordable omnichannel live chat platform enabling support teams to engage customers across website chat, email, phone callbacks, Facebook Messenger, Instagram, WhatsApp, Apple Business Chat, Telegram, and Viber from unified dashboard allowing agents to handle multiple conversations across multiple channels simultaneously increasing efficiency and response speed. The platform provides omnichannel inbox consolidating messages from all connected channels into single agent workspace where teams can view, respond to, and manage customer interactions regardless of originating platform ensuring consistent service quality and preventing channel fragmentation.
Built-in phone system (callbacks) enables website visitors to request callback directly from chat widget with agents receiving call notification, automatic dialing connecting agent to customer, and call recording for quality assurance without requiring separate phone infrastructure or integrations. Real-time visitor monitoring displays who is currently browsing website, which pages they view, their location, visit history, and referral source enabling proactive chat invitations to high-value visitors at optimal moments based on behavior and engagement signals.
Mobile apps for iOS and Android provide full omnichannel access allowing agents to manage conversations from website chat, social media, email, and phone while on the go with push notifications, conversation history, and typing indicators ensuring 24/7 support availability. Automation features include chatbots for automatic responses to common questions, auto-invitations triggered by visitor behavior or page views, canned responses for efficiency, automatic routing to available agents, and predefined workflows streamlining repetitive tasks.
Team collaboration tools enable conversation assignment, internal agent chat for coordination, conversation transfer between agents, typing indicators showing when colleagues respond, and shared conversation history ensuring seamless teamwork and handoffs.
With EEZYCLOUD, you can run JivoChat on a secure, Azure-powered cloud desktop accessible from any device, anywhere. Our BYOL (Bring Your Own License) model means you keep using your existing license — cloud desktops start at $58.30/user/month plus $5.50/user/month per hosted application.
Small businesses choose JivoChat cloud hosting to address these common challenges:
Connect to your hosted JivoChat environment from Windows, Mac, iPad, or any device with a web browser. Work from the office, home, or on the go — your data and applications are always available.
Your data is protected by 256-bit AES encryption, SOC2-compliant data centers, and daily automated backups with 30-day retention. All hosted on Microsoft Azure infrastructure in US-based data centers.
Eliminate the cost and hassle of maintaining local servers. EEZYCLOUD handles all infrastructure management, updates, and monitoring — so you can focus on running your business.
Multiple team members can access JivoChat simultaneously without complex networking or VPN setups. Changes sync in real time across all connected users.
EEZYCLOUD uses a BYOL (Bring Your Own License) model — you keep your existing software license and we provide the cloud infrastructure:
| Item | Price | Includes |
|---|---|---|
| Cloud Desktop | $58.30/user/mo | Azure-powered cloud desktop with backups, SOC 2 security, and US-based support |
| Software Hosting | +$5.50/user/mo | Per hosted application per user (e.g. JivoChat hosting, backups, SOC2 security, multi-user access, US support |
Bring your existing JivoChat license — no need to repurchase. Get started with a free consultation.
Sign up at eezycloud.com/get-started, and our team will help migrate your existing JivoChat installation to our Azure cloud. Most migrations are completed within 24 hours.
No. EEZYCLOUD uses a BYOL (Bring Your Own License) model. You keep your existing JivoChat license and we provide the cloud infrastructure to host it. This saves you from paying for both a new license and hosting.
Yes. All data is encrypted with 256-bit AES encryption, hosted in SOC2-compliant US data centers on Microsoft Azure. We perform daily automated backups with 30-day retention and maintain PCI-DSS compliance for payment processing.
Yes. Our cloud desktops support multi-user access. Multiple team members can work in JivoChat simultaneously from different locations without any special networking configuration.
Join thousands of businesses running JivoChat on EEZYCLOUD. Secure, reliable, and accessible from anywhere — cloud desktops from $58.30/user/month.
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