Kommunicate is customer support automation platform combining AI chatbots and human agents with no-code bot builder, hosted on EEZYCLOUD’s secure Azure cloud. BYOL — bring your existing license.
Kommunicate is customer support automation platform combining AI chatbots and human agents with no-code bot builder, hosted on EEZYCLOUD’s secure Azure cloud. BYOL — bring your existing license.
Kommunicate is a customer support automation platform that combines AI chatbots with human agent capabilities in unified inbox enabling businesses to automate 80% of customer queries instantly while seamlessly transferring complex issues to live agents through no-code chatbot builder and omnichannel deployment. The platform provides Kompose Builder, a no-code drag-and-drop chatbot designer enabling teams to create conversational AI bots without programming skills with visual workflow editor, conditional logic branches, intent recognition, API integrations, and testing tools making bot development accessible to non-technical users.
AI chatbots handle customer queries automatically across websites, mobile apps, WhatsApp, Facebook Messenger, and other channels using natural language understanding to comprehend questions, access knowledge bases, execute workflows, and provide accurate responses claimed to resolve 80% of common inquiries instantly. Seamless human handoff transfers conversations from chatbot to human agents when issues become complex, customer specifically requests human assistance, or bot confidence is low with complete conversation history and context passed to agents ensuring smooth transitions without customer frustration.
Unified inbox consolidates conversations from chatbots, live chat, email, WhatsApp, Messenger, and social media channels where hybrid teams of bots and humans collaborate on customer support with conversation assignment, private notes, and team coordination features. Rich messaging support enables bots and agents to send text, images, videos, carousels, quick reply buttons, forms, and interactive elements creating engaging conversational experiences beyond simple text-based interactions.
Omnichannel deployment allows same chatbot to operate across website, mobile apps, WhatsApp Business, Facebook Messenger, Line, and custom channels providing consistent automated support regardless of customer's preferred communication platform. Analytics and reporting track bot performance including resolution rates, conversation volumes, handoff rates, response times, customer satisfaction, and most common queries helping optimize bot effectiveness and identify improvement opportunities.
With EEZYCLOUD, you can run Kommunicate on a secure, Azure-powered cloud desktop accessible from any device, anywhere. Our BYOL (Bring Your Own License) model means you keep using your existing license — cloud desktops start at $58.30/user/month plus $5.50/user/month per hosted application.
Small businesses choose Kommunicate cloud hosting to address these common challenges:
Connect to your hosted Kommunicate environment from Windows, Mac, iPad, or any device with a web browser. Work from the office, home, or on the go — your data and applications are always available.
Your data is protected by 256-bit AES encryption, SOC2-compliant data centers, and daily automated backups with 30-day retention. All hosted on Microsoft Azure infrastructure in US-based data centers.
Eliminate the cost and hassle of maintaining local servers. EEZYCLOUD handles all infrastructure management, updates, and monitoring — so you can focus on running your business.
Multiple team members can access Kommunicate simultaneously without complex networking or VPN setups. Changes sync in real time across all connected users.
EEZYCLOUD uses a BYOL (Bring Your Own License) model — you keep your existing software license and we provide the cloud infrastructure:
| Item | Price | Includes |
|---|---|---|
| Cloud Desktop | $58.30/user/mo | Azure-powered cloud desktop with backups, SOC 2 security, and US-based support |
| Software Hosting | +$5.50/user/mo | Per hosted application per user (e.g. Kommunicate hosting, backups, SOC2 security, multi-user access, US support |
Bring your existing Kommunicate license — no need to repurchase. Get started with a free consultation.
Sign up at eezycloud.com/get-started, and our team will help migrate your existing Kommunicate installation to our Azure cloud. Most migrations are completed within 24 hours.
No. EEZYCLOUD uses a BYOL (Bring Your Own License) model. You keep your existing Kommunicate license and we provide the cloud infrastructure to host it. This saves you from paying for both a new license and hosting.
Yes. All data is encrypted with 256-bit AES encryption, hosted in SOC2-compliant US data centers on Microsoft Azure. We perform daily automated backups with 30-day retention and maintain PCI-DSS compliance for payment processing.
Yes. Our cloud desktops support multi-user access. Multiple team members can work in Kommunicate simultaneously from different locations without any special networking configuration.
Join thousands of businesses running Kommunicate on EEZYCLOUD. Secure, reliable, and accessible from anywhere — cloud desktops from $58.30/user/month.
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