Kustomer is AI-native customer service CRM platform with unlimited users and conversation-based pricing, hosted on EEZYCLOUD’s secure Azure cloud. BYOL — bring your existing license.
Kustomer is AI-native customer service CRM platform with unlimited users and conversation-based pricing, hosted on EEZYCLOUD’s secure Azure cloud. BYOL — bring your existing license.
Kustomer is an AI-native customer service CRM platform that unifies customer data, conversations, and insights in a timeline-based interface enabling support teams to deliver personalized service at scale with unlimited seats, AI agents, and innovative usage-based pricing per conversation rather than per user. The platform provides customer timeline view displaying complete customer history including all conversations, purchases, support cases, custom events, and interactions in chronological interface giving agents full context without searching multiple systems or tabs ensuring personalized informed service.
Omnichannel inbox consolidates conversations from email, chat, SMS, WhatsApp, Facebook Messenger, Instagram, phone, and custom channels into unified workspace where agents can manage all customer interactions with full conversation history across channels preventing repeated questions. AI Agents for Customers automate customer inquiries with natural language understanding that resolves questions by accessing customer data, order information, and knowledge base starting at $0.60 per engaged conversation with pay-for-what-you-use model making automation affordable and scalable.
AI Copilot for Agents assists human agents with real-time response suggestions, sentiment analysis, intent detection, and next-best-action recommendations starting at $40/user/month helping agents handle complex issues faster and more effectively. Workflow automation creates sophisticated business logic with conditional routing, auto-assignment based on skills or customer attributes, triggered actions, and integration-based workflows connecting support operations with external systems and databases.
Custom objects and attributes extend platform data model to track any customer information relevant to business including subscriptions, loyalty points, account details, or custom entities ensuring CRM adapts to unique business requirements. Integration ecosystem connects with e-commerce platforms, CRM systems, payment processors, marketing tools, and custom APIs enabling bi-directional data sync and unified customer view across business systems.
With EEZYCLOUD, you can run Kustomer on a secure, Azure-powered cloud desktop accessible from any device, anywhere. Our BYOL (Bring Your Own License) model means you keep using your existing license — cloud desktops start at $58.30/user/month plus $5.50/user/month per hosted application.
Small businesses choose Kustomer cloud hosting to address these common challenges:
Connect to your hosted Kustomer environment from Windows, Mac, iPad, or any device with a web browser. Work from the office, home, or on the go — your data and applications are always available.
Your data is protected by 256-bit AES encryption, SOC2-compliant data centers, and daily automated backups with 30-day retention. All hosted on Microsoft Azure infrastructure in US-based data centers.
Eliminate the cost and hassle of maintaining local servers. EEZYCLOUD handles all infrastructure management, updates, and monitoring — so you can focus on running your business.
Multiple team members can access Kustomer simultaneously without complex networking or VPN setups. Changes sync in real time across all connected users.
EEZYCLOUD uses a BYOL (Bring Your Own License) model — you keep your existing software license and we provide the cloud infrastructure:
| Item | Price | Includes |
|---|---|---|
| Cloud Desktop | $58.30/user/mo | Azure-powered cloud desktop with backups, SOC 2 security, and US-based support |
| Software Hosting | +$5.50/user/mo | Per hosted application per user (e.g. Kustomer hosting, backups, SOC2 security, multi-user access, US support |
Bring your existing Kustomer license — no need to repurchase. Get started with a free consultation.
Sign up at eezycloud.com/get-started, and our team will help migrate your existing Kustomer installation to our Azure cloud. Most migrations are completed within 24 hours.
No. EEZYCLOUD uses a BYOL (Bring Your Own License) model. You keep your existing Kustomer license and we provide the cloud infrastructure to host it. This saves you from paying for both a new license and hosting.
Yes. All data is encrypted with 256-bit AES encryption, hosted in SOC2-compliant US data centers on Microsoft Azure. We perform daily automated backups with 30-day retention and maintain PCI-DSS compliance for payment processing.
Yes. Our cloud desktops support multi-user access. Multiple team members can work in Kustomer simultaneously from different locations without any special networking configuration.
Join thousands of businesses running Kustomer on EEZYCLOUD. Secure, reliable, and accessible from anywhere — cloud desktops from $58.30/user/month.
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