Eezycloud support is CLOSED on the following days: Memorial Day, July 4, Thanksgiving Day, Christmas Day. All Service requests will be responded to the next business day in the order received.
Service Commitment
During Service Hours, Client requests will be responded to within two hours. Off-hour requests will be responded to the next business day.
Maintenance Hours
Eezycloud Maintenance Hours are 10PM-7AM ET (daily). Platform access during these hours may be restricted/interrupted on short notice.
October 18, 2024 QUiCKSBOOKS PATCH PENDING A QuickBooks Patch was released today. Eezycloud will run the patch this evening 10/1/2024 during Maintenance WIndow (10PM-2AM EST). Welcome to Autumn 2024 Need…
October 18, 2024 Current Status COPACETIC If you haven’t done so yet and are ready to switch to QuickBooks 2024, email us at clientservices@eezycloud.com and we’ll schedule your team’s migration.…
October 18, 2024 Current Status PATCHES COMPLETED The first Tuesday of each month is Patch Tuesday, and as such we applied Mirosoft's Patches to all servers this (9/10) evening at…
SEPTEMBER 10, 2024 Current Status PATCH TUESDAY The first Tuesday of each month is Patch Tuesday, and as such we will apply Mirosoft's Patches to all servers this evening at…
The work-from-home movement refers to the practice of employees working from home or other remote locations instead of a central office. This movement has gained traction in recent years, fueled…
Two-factor authentication (2FA) is a security process in which a user provides two different authentication factors to verify their identity. This is in contrast to a single-factor authentication, where only…
Uptime is a measure of the availability of a computer system, typically expressed as a percentage of the total time that the system is operational over a specified period of…
