Eezycloud support is CLOSED on the following days: Memorial Day, July 4, Thanksgiving Day, Christmas Day. All Service requests will be responded to the next business day in the order received. ELECTION DAY: Support starts at Noon Eastern.
Service Commitment
During Service Hours, Client requests will be responded to within two hours. Off-hour requests will be responded to the next business day.
Maintenance Hours
Eezycloud Maintenance Hours are 10PM-7AM ET (daily). Platform access during these hours may be restricted/interrupted on short notice.
December 26, 2024 Current Status QUICKBOOKS UPDATES Quickbooks released a patch this morning that will be installed during Maintenance Hours tonight (11/20) starting at 8:15 PM ET, at which time…
December 26, 2024 Current Status SERVER UPDATES All servers were patched this evening at 10 PM EST/7 PM PST and rebooted thereafter, with service resuming @10:15 PM EST/7:15PM PST. Please…
December 26, 2024 Current Status UPDATE TUESDAY Today is the second Tuesday of the month. All servers will be patched this evening starting at 10 PM EST/7 PM PST and…
The work-from-home movement refers to the practice of employees working from home or other remote locations instead of a central office. This movement has gained traction in recent years, fueled…
Two-factor authentication (2FA) is a security process in which a user provides two different authentication factors to verify their identity. This is in contrast to a single-factor authentication, where only…
Uptime is a measure of the availability of a computer system, typically expressed as a percentage of the total time that the system is operational over a specified period of…
