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Support Hours

All Times US Eastern
Monday
9 AM - 8 PM
Tuesday
9 AM - 8 PM
Wednesday
9 AM - 8 PM
Thursday
9 AM - 8 PM
Friday
9 AM - 8 PM
Saturday
9 AM - 12 PM
Sunday
9 AM - 12 PM

Holidays

Eezycloud support is CLOSED on the following days: Memorial Day, July 4, Thanksgiving Day, Christmas Day.  All Service requests will be responded to the next business day in the order received. 
ELECTION DAY: Support starts at Noon Eastern.

Service Commitment

During Service Hours, Client requests will be responded to within two hours. Off-hour requests will be responded to the next business day.

Maintenance Hours

Eezycloud Maintenance Hours are 10PM-7AM ET (daily). Platform access during these hours may be restricted/interrupted on short notice.

Service Announcements

If there's an issue, it will be posted here.

Wednesday

November 27, 2024 Current Status WINDOWS UPDATES All updates applied. Reset your Syncs!   Need Help?  eezycloud support
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TUESDAY

November 27, 2024 Current Status WINDOWS UPDATES 2nd Tuesday of the Month. We'll keep you posted as to anything special.    Need Help?  eezycloud support
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WEDNESDAY

November 27, 2024 Current Status COPACETIC New Year Resolution:Change your Passwords every 30 Days.   Need Help?  eezycloud support
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MONDAY

November 27, 2024 Current Status COPACETIC Back to work!   Need Help?  eezycloud support
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