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Support Hours

All Times US Eastern
Monday
9 AM - 8 PM
Tuesday
9 AM - 8 PM
Wednesday
9 AM - 8 PM
Thursday
9 AM - 8 PM
Friday
9 AM - 8 PM
Saturday
9 AM - 12 PM
Sunday
9 AM - 12 PM

Holidays

Eezycloud support is CLOSED on the following days: Memorial Day, July 4, Thanksgiving Day, Christmas Day.  All Service requests will be responded to the next business day in the order received. 
ELECTION DAY: Support starts at Noon Eastern.

Service Commitment

During Service Hours, Client requests will be responded to within two hours. Off-hour requests will be responded to the next business day.

Maintenance Hours

Eezycloud Maintenance Hours are 10PM-7AM ET (daily). Platform access during these hours may be restricted/interrupted on short notice.

Service Announcements

If there's an issue, it will be posted here.

Tuesday

November 27, 2024 Current Status SERVER UPDATES Microsoft monthly server updates will run this evening. Some services will be affected during the work window. Thank you for your patience.  …
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Monday

Current Status COPACETIC Monday. At least there's hockey.   Need Help?  eezycloud support
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Friday

Current Status COPACETIC Have a Great Weekend!   Need Help?  eezycloud support
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Wednesday

Current Status UNSEASONABLY WARM Only three Hump Days left 'til Festivus!   Need Help?  eezycloud support
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