Eezycloud support is CLOSED on the following days: Memorial Day, July 4, Thanksgiving Day, Christmas Day. All Service requests will be responded to the next business day in the order received.
Service Commitment
During Service Hours, Client requests will be responded to within two hours. Off-hour requests will be responded to the next business day.
Maintenance Hours
Eezycloud Maintenance Hours are 10PM-7AM ET (daily). Platform access during these hours may be restricted/interrupted on short notice.
Current Status: Better Now. At 11:10 AM, the eezycloud primary terminal server array failed causing many to lose connection to their session. We switched to our secondary while we determine…