Eezycloud support is CLOSED on the following days: Memorial Day, July 4, Thanksgiving Day, Christmas Day. All Service requests will be responded to the next business day in the order received. ELECTION DAY: Support starts at Noon Eastern.
Service Commitment
During Service Hours, Client requests will be responded to within two hours. Off-hour requests will be responded to the next business day.
Maintenance Hours
Eezycloud Maintenance Hours are 10PM-7AM ET (daily). Platform access during these hours may be restricted/interrupted on short notice.
Server Patching Dates
Eezycloud follows the Microsoft Patch Tuesday schedule for server updates. Servers will reboot at or around the time shown below (2nd Tuesday of every month).
February 24, 2025 Current Status COPACETIC MS Server Patching scheduled Sat 12/15 4:45PM ET. Some services will be interrupted during the hour following.Have a great weekend! Need Help? eezycloud…
February 24, 2025 Current Status COPACETIC Microsoft Service Patch 11/23 applied successfully in eezycloud CANADA; US Patch scheduled for Sat. 12/16/23 at 4:45PM EST. Need Help? eezycloud support
February 24, 2025 Current Status SERVER UPDATES: UPDATE Microsoft Service Patch 11/23 applied successfully in eezycloud CANADA; US Patch scheduled for Sat. 12/16/23 at 4:45PM EST. Need Help? eezycloud…
February 24, 2025 Current Status SERVER UPDATES Microsoft monthly server updates will run this evening. Some services will be affected during the work window. Thank you for your patience. …
