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Support Hours

All Times US Eastern
Monday
9 AM - 8 PM
Tuesday
9 AM - 8 PM
Wednesday
9 AM - 8 PM
Thursday
9 AM - 8 PM
Friday
9 AM - 8 PM
Saturday
9 AM - 12 PM
Sunday
9 AM - 12 PM

Holidays

Eezycloud support is CLOSED on the following days: Memorial Day, July 4, Thanksgiving Day, Christmas Day.  All Service requests will be responded to the next business day in the order received. 
ELECTION DAY: Support starts at Noon Eastern.

Service Commitment

During Service Hours, Client requests will be responded to within two hours. Off-hour requests will be responded to the next business day.

Maintenance Hours

Eezycloud Maintenance Hours are 10PM-7AM ET (daily). Platform access during these hours may be restricted/interrupted on short notice.

Service Announcements

If there's an issue, it will be posted here.

Patch Tuesday

December 26, 2024 Current Status UPDATE  TUESDAY Today is the second Tuesday of the month. All servers will be patched this evening during the Maintenance window after Microsoft drops their…
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Monday

December 26, 2024 Current Status COPACETIC Need Help? eezycloud support
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Monday

December 26, 2024 Current Status COPACETIC ELECTION DAY. Be sure to vote. Need Help? eezycloud support
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Monday

December 26, 2024 Current Status QUICKBOOKS UPDATES  QuickBooks new releases applied. Please reset/restart all syncs you may have left running. Need Help? eezycloud support
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