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Support Hours

All Times US Eastern
Monday
9 AM - 8 PM
Tuesday
9 AM - 8 PM
Wednesday
9 AM - 8 PM
Thursday
9 AM - 8 PM
Friday
9 AM - 8 PM
Saturday
9 AM - 12 PM
Sunday
9 AM - 12 PM

Holidays

Eezycloud support is CLOSED on the following days: Memorial Day, July 4, Thanksgiving Day, Christmas Day. All Service requests will be responded to the next business day in the order received.

Service Commitment

During Service Hours, Client requests will be responded to within two hours. Off-hour requests will be responded to the next business day.

Maintenance Hours

Eezycloud Maintenance Hours are 10PM-7AM ET (daily). Platform access during these hours may be restricted/interrupted on short notice.

Service Announcements

If there's an issue, it will be posted here.

Thursday

August 22, 2024
October 18, 2024 Current Status QuickBooks Patch Applied 12:22 PM EDT-  Intuit security patch for QuickBooks is applied. Please log-in again and reconnect all syncs. _____________________________________________________ If you haven’t done so…
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Thursday

August 22, 2024
October 18, 2024 Current Status QuickBooks 2024 Patch Release 12:15PM EDT-  Intuit just pushed a patch for QuickBooks 2024, which we're applying now. Access should be restored by 12:30PM ET_____________________________________________________…
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Friday

August 16, 2024
October 18, 2024 Current Status COPACETIC If you haven’t done so yet and are ready to switch to QuickBooks 2024, email us at clientservices@eezycloud.com and we’ll schedule your team’s migration.…
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Tuesday

August 13, 2024
October 18, 2024 Today's Agenda PATCH TUESDAY: This week includes the second Tuesday of the month, which is Patch Tuesday. As such, all EEZYCLOUD Servers have been updated with the…
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