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Support Hours

All Times US Eastern
Monday
9 AM - 8 PM
Tuesday
9 AM - 8 PM
Wednesday
9 AM - 8 PM
Thursday
9 AM - 8 PM
Friday
9 AM - 8 PM
Saturday
9 AM - 12 PM
Sunday
9 AM - 12 PM

Holidays

Eezycloud support is CLOSED on the following days: Memorial Day, July 4, Thanksgiving Day, Christmas Day.  All Service requests will be responded to the next business day in the order received. 
ELECTION DAY: Support starts at Noon Eastern.

Service Commitment

During Service Hours, Client requests will be responded to within two hours. Off-hour requests will be responded to the next business day.

Maintenance Hours

Eezycloud Maintenance Hours are 10PM-7AM ET (daily). Platform access during these hours may be restricted/interrupted on short notice.

Service Announcements

If there's an issue, it will be posted here.

Monday

December 27, 2024 Current Status COPACETIC Need Help? eezycloud support
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Tuesday

December 27, 2024 Current Status COPACETIC Need Help? eezycloud support
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Friday

December 27, 2024 GEOMAGNETIC STORM WOW! That G4 Solar Storm hit with brilliant borealisis, aurora-ing all over like a disney princess themed heaven! Incredible! Hope you got a good view!…
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Tuesday

December 27, 2024 GEOMAGNETIC STORM WARNING Seriously: NOAA reports a G4-G5 Solar storm should hit around 11AM Eastern, bringing the possibility of disruptions to power and communication infrastructure. Eezycloud Support…
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