Eezycloud support is CLOSED on the following days: Memorial Day, July 4, Thanksgiving Day, Christmas Day. All Service requests will be responded to the next business day in the order received. ELECTION DAY: Support starts at Noon Eastern.
Service Commitment
During Service Hours, Client requests will be responded to within two hours. Off-hour requests will be responded to the next business day.
Maintenance Hours
Eezycloud Maintenance Hours are 10PM-7AM ET (daily). Platform access during these hours may be restricted/interrupted on short notice.
DATELINE: July 13, 2023 12:14 AM EDT Please be advised that eeezycloud has completed monthly Windows maintenance across the EEZYVERSE (all servers). Normal service is restored. Eezycloud account contacts will…
DATELINE: July 12, 2023 1:14 PM EDT Please be advised that eeezycloud will perform monthly Windows maintenance across the EEZYVERSE (all servers), tonight at midnight. Please be logged off. Normal…
SERVICE ANNOUNCEMENT: System Maintenance 10PM June 15, 2023 EDT June 15, 2023 6:45PM EDT Please be advised that eeezycloud will perform regular system maintenance to fileservers, during which time file…
