Eezycloud support is CLOSED on the following days: Memorial Day, July 4, Thanksgiving Day, Christmas Day. All Service requests will be responded to the next business day in the order received. ELECTION DAY: Support starts at Noon Eastern.
Service Commitment
During Service Hours, Client requests will be responded to within two hours. Off-hour requests will be responded to the next business day.
Maintenance Hours
Eezycloud Maintenance Hours are 10PM-7AM ET (daily). Platform access during these hours may be restricted/interrupted on short notice.
Server Patching Dates
Eezycloud follows the Microsoft Patch Tuesday schedule for server updates. Servers will reboot at or around the time shown below (2nd Tuesday of every month).
February 22, 2025 GEOMAGNETIC STORM WOW! That G4 Solar Storm hit with brilliant borealisis, aurora-ing all over like a disney princess themed heaven! Incredible! Hope you got a good view!…
February 22, 2025 GEOMAGNETIC STORM WARNING Seriously: NOAA reports a G4-G5 Solar storm should hit around 11AM Eastern, bringing the possibility of disruptions to power and communication infrastructure. Eezycloud Support…
February 22, 2025 QUiCKSBOOKS PATCH PENDING A QuickBooks Patch was released today. Eezycloud will run the patch this evening 10/1/2024 during Maintenance WIndow (10PM-2AM EST). Welcome to Autumn 2024 Need…
