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Support Hours

All Times US Eastern
Monday
9 AM - 8 PM
Tuesday
9 AM - 8 PM
Wednesday
9 AM - 8 PM
Thursday
9 AM - 8 PM
Friday
9 AM - 8 PM
Saturday
9 AM - 12 PM
Sunday
9 AM - 12 PM

Holidays

Eezycloud support is CLOSED on the following days: Memorial Day, July 4, Thanksgiving Day, Christmas Day.  All Service requests will be responded to the next business day in the order received. 
ELECTION DAY: Support starts at Noon Eastern.

Service Commitment

During Service Hours, Client requests will be responded to within two hours. Off-hour requests will be responded to the next business day.

Maintenance Hours

Eezycloud Maintenance Hours are 10PM-7AM ET (daily). Platform access during these hours may be restricted/interrupted on short notice.

Service Announcements

If there's an issue, it will be posted here.

Tuesday

December 28, 2024 Today's Agenda PATCH TUESDAY: This week includes the second Tuesday of the month, which is Patch Tuesday. As such, all EEZYCLOUD Servers have been updated with the…
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Monday

December 28, 2024 Current Recommendation UPDATE It's the time of year when old versions of QB start to fall apart like leaves on a deciduous tree. We're not saying its…
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Thursday

December 28, 2024 Current Status ALL GOOD Remember, seven Mississippis. Need Help? eezycloud support
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Wednesday 7 Mississippis

December 28, 2024 Current Recommendation SEVEN MISSISSIPPIS Eezycloud runs QuickBooks updates everyday throughout the day, and since the weekend QuickBooks 2024 has had a torrent of relative small updates. When…
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