LiveChat is a comprehensive live chat platform designed to help businesses engage website visitors in real-time conversations, provide instant customer support, capture leads, and drive sales through customizable chat widgets, mobile applications, proactive engagement, and powerful analytics. The platform provides customizable chat widget that embeds on websites with full branding control over colors, position, greeting messages, and appearance ensuring chat interface matches website design while supporting rich media including images, videos, file attachments, and URL previews for comprehensive communication.
Multi-channel messaging consolidates conversations from website chat, Facebook Messenger, WhatsApp, and Apple Business Chat into unified agent workspace enabling support teams to manage customer interactions across platforms without switching applications ensuring consistent service regardless of channel. Proactive chat invitations trigger automatically based on visitor behavior including time on page, pages visited, cart value, returning visitor status, or custom triggers enabling teams to engage high-value visitors at optimal moments with personalized messages increasing conversion rates.
Canned responses library stores frequently used answers, greeting messages, and closing statements accessible through shortcuts enabling agents to respond faster while maintaining consistency and quality in customer communications across the support team. Chat routing and assignment distributes incoming chats to available agents based on skills, departments, language preferences, or round-robin allocation with queuing system managing overflow and estimated wait time displayed to customers ensuring fair workload distribution.
Analytics and reporting track key performance indicators including chat volume, response times, chat duration, customer satisfaction scores, conversion rates, and sales attributed to chat with detailed agent performance metrics and customizable dashboards. Integration ecosystem connects with 200+ applications including Salesforce, HubSpot, Shopify, Google Analytics, Slack, and Zapier enabling chat data synchronization, CRM enrichment, and workflow automation across business systems.
With EEZYCLOUD, you can run LiveChat on a secure, Azure-powered cloud desktop accessible from any device, anywhere. Our BYOL (Bring Your Own License) model means you keep using your existing license — cloud desktops start at $58.30/user/month plus $5.50/user/month per hosted application.
EEZYCLOUD does not sell LiveChat licenses. Buy or renew yours from the publisher at livechat.com; we host the copy you own.
Small businesses choose LiveChat cloud hosting to address these common challenges:
Connect to your hosted LiveChat environment from Windows, Mac, iPad, or any device with a web browser. Work from the office, home, or on the go — your data and applications are always available.
Your data is protected by 256-bit AES encryption, Microsoft Azure data centers, and daily automated backups with 30-day retention. All hosted on Microsoft Azure infrastructure in US-based data centers.
Eliminate the cost and hassle of maintaining local servers. EEZYCLOUD handles all infrastructure management, updates, and monitoring — so you can focus on running your business.
Multiple team members can access LiveChat simultaneously without complex networking or VPN setups. Changes sync in real time across all connected users.
EEZYCLOUD uses a BYOL (Bring Your Own License) model — you keep your existing software license and we provide the cloud infrastructure:
| Item | Price | Includes |
|---|---|---|
| Cloud Desktop | $58.30/user/mo | Azure-powered cloud desktop with backups, security, and US-based support |
| Software Hosting | +$5.50/user/mo | Per hosted application per user (e.g. LiveChat hosting, backups, security, multi-user access, US support |
Bring your existing LiveChat license — no need to repurchase. Get started with a free consultation.
Sign up at eezycloud.com/get-started, and our team will help migrate your existing LiveChat installation to our Azure cloud. Most migrations are completed within 24 hours.
No. EEZYCLOUD uses a BYOL (Bring Your Own License) model. You keep your existing LiveChat license and we provide the cloud infrastructure to host it. This saves you from paying for both a new license and hosting.
Yes. All data is encrypted with 256-bit AES encryption, hosted in US data centers on Microsoft Azure. We perform daily automated backups with 30-day retention and maintain PCI-DSS compliance for payment processing.
Yes. Our cloud desktops support multi-user access. Multiple team members can work in LiveChat simultaneously from different locations without any special networking configuration.
Join thousands of businesses running LiveChat on EEZYCLOUD. Secure, reliable, and accessible from anywhere — cloud desktops from $58.30/user/month.
