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Support Hours

All Times US Eastern
Monday
9 AM - 8 PM
Tuesday
9 AM - 8 PM
Wednesday
9 AM - 8 PM
Thursday
9 AM - 8 PM
Friday
9 AM - 8 PM
Saturday
9 AM - 12 PM
Sunday
9 AM - 12 PM

Holidays

Eezycloud support is CLOSED on the following days: Memorial Day, July 4, Thanksgiving Day, Christmas Day.  All Service requests will be responded to the next business day in the order received. 
ELECTION DAY: Support starts at Noon Eastern.

Service Commitment

During Service Hours, Client requests will be responded to within two hours. Off-hour requests will be responded to the next business day.

Maintenance Hours

Eezycloud Maintenance Hours are 10PM-7AM ET (daily). Platform access during these hours may be restricted/interrupted on short notice.

Service Announcements

If there's an issue, it will be posted here.

TUESDAY

December 24, 2024 Current Status COPACETIC                 Need Help?  eezycloud support
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SATURDAY

December 24, 2024 Current Status COPACETIC Have a great weekend!   Need Help?  eezycloud support
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FRIDAY

December 24, 2024 Current Status COPACETIC MS Server Patching scheduled Sat 12/15 4:45PM ET. Some services will be interrupted during the hour following.Have a great weekend!   Need Help?  eezycloud…
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THURSDAY

December 24, 2024 Current Status COPACETIC Microsoft Service Patch 11/23 applied successfully in eezycloud CANADA; US Patch scheduled for Sat. 12/16/23 at 4:45PM EST.   Need Help?  eezycloud support
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