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Support Hours

All Times US Eastern
Monday
9 AM - 8 PM
Tuesday
9 AM - 8 PM
Wednesday
9 AM - 8 PM
Thursday
9 AM - 8 PM
Friday
9 AM - 8 PM
Saturday
9 AM - 12 PM
Sunday
9 AM - 12 PM

Holidays

Eezycloud support is CLOSED on the following days: Memorial Day, July 4, Thanksgiving Day, Christmas Day.  All Service requests will be responded to the next business day in the order received. 
ELECTION DAY: Support starts at Noon Eastern.

Service Commitment

During Service Hours, Client requests will be responded to within two hours. Off-hour requests will be responded to the next business day.

Maintenance Hours

Eezycloud Maintenance Hours are 10PM-7AM ET (daily). Platform access during these hours may be restricted/interrupted on short notice.

Service Announcements

If there's an issue, it will be posted here.

SERVICE ANNOUNCEMENT 12/19/2022

December 19, 2022
UPDATE 12/19/2022 10PM: Service for QB 2021 Clients RESTORED. Normal Operations across the eezyverse. **************************** SERVICE ANNOUNCEMENT 12/19/2022 3PM: an error encountered during the software update process has caused 2021…
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Special New Weirdness in QuickBooks

July 29, 2022
  If you woke to something weird in your QuickBooks today, read this from our friend Dan at SchoolofBookkeeping.com   “Bank Letter Required” Message Opening QuickBooks Desktop Nothing like waking…
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