Eezycloud support is CLOSED on the following days: Memorial Day, July 4, Thanksgiving Day, Christmas Day. All Service requests will be responded to the next business day in the order received. ELECTION DAY: Support starts at Noon Eastern.
Service Commitment
During Service Hours, Client requests will be responded to within two hours. Off-hour requests will be responded to the next business day.
Maintenance Hours
Eezycloud Maintenance Hours are 10PM-7AM ET (daily). Platform access during these hours may be restricted/interrupted on short notice.
Server Patching Dates
Eezycloud follows the Microsoft Patch Tuesday schedule for server updates. Servers will reboot at or around the time shown below (2nd Tuesday of every month).
Azure network issues this morning first interrupted normal operation around 9:35 AM ET, and completely disrupted connections at 11AM. Your session was likely terminated if you were logged in at…
UPDATE 12/19/2022 10PM: Service for QB 2021 Clients RESTORED. Normal Operations across the eezyverse. **************************** SERVICE ANNOUNCEMENT 12/19/2022 3PM: an error encountered during the software update process has caused 2021…
EEZYCLOUD HQ September 14, 2022 Eezycloud installed all of the patches put out yesterday as part of Microsoft’s Patch Tuesday. Included in the September patch release (which is scheduled on…
If you woke to something weird in your QuickBooks today, read this from our friend Dan at SchoolofBookkeeping.com “Bank Letter Required” Message Opening QuickBooks Desktop Nothing like waking…
