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Support Hours

All Times US Eastern
Monday
9 AM - 8 PM
Tuesday
9 AM - 8 PM
Wednesday
9 AM - 8 PM
Thursday
9 AM - 8 PM
Friday
9 AM - 8 PM
Saturday
9 AM - 12 PM
Sunday
9 AM - 12 PM

Holidays

Eezycloud support is CLOSED on the following days: Memorial Day, July 4, Thanksgiving Day, Christmas Day.  All Service requests will be responded to the next business day in the order received. 
ELECTION DAY: Support starts at Noon Eastern.

Service Commitment

During Service Hours, Client requests will be responded to within two hours. Off-hour requests will be responded to the next business day.

Maintenance Hours

Eezycloud Maintenance Hours are 10PM-7AM ET (daily). Platform access during these hours may be restricted/interrupted on short notice.

Service Announcements

If there's an issue, it will be posted here.

Tuesday

December 22, 2024 Current Status Maintenance At 11:30PM ET, Eezycloud will lock for maintenance, resuming at 12AM ET Wed 12/31.  Need Help? eezycloud support
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Tuesday

December 22, 2024 Current Status EXTREMELY COOL ...but you knew that about us already. Need Help? eezycloud support
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FRIDAY

December 22, 2024 Current Status COPACETIC Need Help? eezycloud support
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TUESDAY

December 22, 2024 Current Status WINDOWS MAINTENANCE Monthly Server Updates  complete. Please reconnect syncs.        Need Help?  eezycloud support
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