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Support Hours

All Times US Eastern
Monday
9 AM - 8 PM
Tuesday
9 AM - 8 PM
Wednesday
9 AM - 8 PM
Thursday
9 AM - 8 PM
Friday
9 AM - 8 PM
Saturday
9 AM - 12 PM
Sunday
9 AM - 12 PM

Holidays

Eezycloud support is CLOSED on the following days: Memorial Day, July 4, Thanksgiving Day, Christmas Day.  All Service requests will be responded to the next business day in the order received. 
ELECTION DAY: Support starts at Noon Eastern.

Service Commitment

During Service Hours, Client requests will be responded to within two hours. Off-hour requests will be responded to the next business day.

Maintenance Hours

Eezycloud Maintenance Hours are 10PM-7AM ET (daily). Platform access during these hours may be restricted/interrupted on short notice.

Service Announcements

If there's an issue, it will be posted here.

TUESDAY

December 29, 2024 Current Status WINDOWS MAINTENANCE Monthly Server Updates  complete. Please reconnect syncs.        Need Help?  eezycloud support
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TUESDAY

December 29, 2024 Current Status WINDOWS MAINTENANCE Monthly Server Updates. Servers will reboot  @ 10:30-10:45 PM EDT       Need Help?  eezycloud support
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TUESDAY

December 29, 2024 Current Status COPACETIC       Need Help?  eezycloud support
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WEDNESDAY

December 29, 2024 Current Status COPACETIC       Need Help?  eezycloud support
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