Eezycloud support is CLOSED on the following days: Memorial Day, July 4, Thanksgiving Day, Christmas Day. All Service requests will be responded to the next business day in the order received. ELECTION DAY: Support starts at Noon Eastern.
Service Commitment
During Service Hours, Client requests will be responded to within two hours. Off-hour requests will be responded to the next business day.
Maintenance Hours
Eezycloud Maintenance Hours are 10PM-7AM ET (daily). Platform access during these hours may be restricted/interrupted on short notice.
Server Patching Dates
Eezycloud follows the Microsoft Patch Tuesday schedule for server updates. Servers will reboot at or around the time shown below (2nd Tuesday of every month).
February 22, 2025 Current Status COPACETIC If you haven’t done so yet and are ready to switch to QuickBooks 2024, email us at clientservices@eezycloud.com and we’ll schedule your team’s migration.…
February 22, 2025 Current Status COPACETIC New Software Versions for QuickBooks 2022 & 2023(Enterprise, Premier & Pro, Respectively, US & Canadian versions) applied 12AM 8/30/24. Reconnect syncs. If you haven’t…
February 22, 2025 Current Status COPACETIC If you haven’t done so yet and are ready to switch to QuickBooks 2024, email us at clientservices@eezycloud.com and we’ll schedule your team’s migration.…
February 22, 2025 Current Status QuickBooks Patch Applied 12:22 PM EDT- Intuit security patch for QuickBooks is applied. Please log-in again and reconnect all syncs. _____________________________________________________ If you haven’t done so…
