Eezycloud support is CLOSED on the following days: Memorial Day, July 4, Thanksgiving Day, Christmas Day. All Service requests will be responded to the next business day in the order received. ELECTION DAY: Support starts at Noon Eastern.
Service Commitment
During Service Hours, Client requests will be responded to within two hours. Off-hour requests will be responded to the next business day.
Maintenance Hours
Eezycloud Maintenance Hours are 10PM-7AM ET (daily). Platform access during these hours may be restricted/interrupted on short notice.
December 21, 2024 Current Status SERVER UPDATES All servers were patched this evening at 10 PM EST/7 PM PST and rebooted thereafter, with service resuming @10:15 PM EST/7:15PM PST. Please…
December 21, 2024 Current Status UPDATE TUESDAY Today is the second Tuesday of the month. All servers will be patched this evening starting at 10 PM EST/7 PM PST and…
December 21, 2024 Current Status UPDATE TUESDAY Today is the second Tuesday of the month. All servers will be patched this evening during the Maintenance window after Microsoft drops their…
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Two-factor authentication (2FA) is a security process in which a user provides two different authentication factors to verify their identity. This is in contrast to a single-factor authentication, where only…
Uptime is a measure of the availability of a computer system, typically expressed as a percentage of the total time that the system is operational over a specified period of…
