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All Times US Eastern
Monday
9 AM - 8 PM
Tuesday
9 AM - 8 PM
Wednesday
9 AM - 8 PM
Thursday
9 AM - 8 PM
Friday
9 AM - 8 PM
Saturday
9 AM - 12 PM
Sunday
9 AM - 12 PM

Holidays

Eezycloud support is CLOSED on the following days: Memorial Day, July 4, Thanksgiving Day, Christmas Day. All Service requests will be responded to the next business day in the order received.

Service Commitment

During Service Hours, Client requests will be responded to within two hours. Off-hour requests will be responded to the next business day.

Maintenance Hours

Eezycloud Maintenance Hours are 10PM-7AM ET (daily). Platform access during these hours may be restricted/interrupted on short notice.

Service Announcements

If there's an issue, it will be posted here.

Azure Issue

January 6, 2023
Azure network issues this morning first  interrupted normal operation around 9:35 AM ET, and completely disrupted connections at 11AM. Your session was likely terminated if you were logged in at…
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SERVICE ANNOUNCEMENT 12/19/2022

December 19, 2022
UPDATE 12/19/2022 10PM: Service for QB 2021 Clients RESTORED. Normal Operations across the eezyverse. **************************** SERVICE ANNOUNCEMENT 12/19/2022 3PM: an error encountered during the software update process has caused 2021…
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