IT Support for Accounting and CPA Firms

Updated 10/20/2026.

Most of an accounting firm’s IT is the same handful of jobs: keep everyone signed in, add and remove staff, keep QuickBooks Desktop and the tax software current, back up the files, and clear a stuck session before a deadline. EEZYCLOUD runs those jobs for firms whose staff work on our cloud desktops.

What we run for a firm

Cloud desktops on Microsoft Azure. Staff sign in from the office or from home, in a web browser, and work in the same Windows desktop with QuickBooks Desktop, Microsoft 365 and the firm’s other licensed software installed on it.
QuickBooks Desktop, kept current. QuickBooks Update runs every night in a maintenance window.
Tax software, kept current. For the tax practice on our desktops today, we install Drake Tax for every year the practice uses and update each installed year every night, outside working hours.
Daily backups. Azure Backup copies the server that holds client company files every day, and each daily copy is kept for 30 days.
Measured uptime. We do not quote an uptime percentage. We publish the measured record for each month on our uptime page.

The help desk

The requests accounting firms send us most often: a password reset or a locked account, a new staff member to set up, someone who left to remove, a file restored from backup, a QuickBooks error or a session that will not close, a sync that has stopped.

Passwords and lockouts for known users are handled automatically, at any hour.
Staff changes (adding a user, removing one, changing which company files they can open) are made at the request of the people your firm has authorized.
QuickBooks problems: errors, multi-user mode, a session left open on another desktop.
Restores of a file or folder from the daily backups.

Hours, and who can ask

Support and service run around the clock. Our support page lists the hours when the full help desk answers every kind of request. Outside those hours the help desk handles access (signing in, passwords, lockouts), and other requests are picked up in the next window.

We act only on requests your firm has authorized. An employee cannot have us pull files or change access while the owner is away; that request waits for the person your firm has named.

Security obligations for tax and accounting firms

Under the FTC Safeguards Rule, tax preparation firms must keep a written information security plan (WISP), and IRS Publications 4557 and 5708 explain what the IRS expects. Our guides cover what a WISP is, the Safeguards Rule checklist, the PTIN renewal question and the annual review. Your firm owns its WISP; the desktops, backups and access rules above are parts of your setup the plan can describe.

Price

$58.30 per user per month, month-to-month, with no long-term contract. You bring your own QuickBooks license; we never sell licenses. See pricing, or compare us with other hosts on our list of QuickBooks hosting providers, which scores us on the same terms as everyone else.

Frequently asked questions

What does EEZYCLOUD cost for an accounting firm?

$58.30 per user per month, month-to-month, with no long-term contract. You bring your own QuickBooks Desktop license; EEZYCLOUD does not sell licenses.

Can our staff work from home?

Yes. Staff sign in from any computer with a web browser and work in the same cloud desktop, with QuickBooks Desktop and the firm's other licensed software installed on it.

Are our client files backed up?

Yes. Azure Backup copies the server that holds client company files every day, and each daily copy is kept for 30 days. The help desk restores a file or folder on request.

Who can ask the help desk to change our users or files?

Only the people your firm has authorized. Password resets and lockouts for known users are handled at any hour; other changes wait for an authorized request.

Do you host tax software?

Yes. For the tax practice on our desktops today we install Drake Tax for every year the practice uses and update each installed year every night. Ask us about the other licensed software your firm uses.